Privacy Policy

Zhuug understands that privacy is important to our customers. We are committed to protecting the personal information of our users whilst providing the best possible service to them.

Under the terms of the Data Protection Legislation, we are required to provide our customers with information about how we will handle any personal or/and private data that has been collected.

In using this site, you are agreeing with the terms of this privacy policy. If you do not agree with this policy, please do not use this site.

When placing and paying for an order online with Zhuug, our accredited payment bureaux, PayPal or Worldpay, handle the transaction. We do not store credit card details nor do we share customer details with any 3rd parties. For more information on PayPal and Worldpay privacy policies please refer to their websites.

In order to deliver any products to a customer Zhuug requires the customer’s name and address. This information is passed onto the chosen courier service that carries out our deliveries. We also require a contact telephone number and email address in the event that the address needs to be clarified with the customer. Telephone numbers will only be passed onto the courier if they have problems contacting the customer.

Invoices, with details of the customer’s name and address, are sent out with the delivered products. Copies of these are sent to a third party accountant and may be viewed by auditors in some circumstances.

We may occasionally wish to advise you of special offers via email.

Third Parties referred to in this policy will not be allowed to use our customer’s personal information for their own purposes.

Information provided to us remains with Zhuug, apart from where stated above. Zhuug does not share customer’s information with anyone else for marketing purposes.

We will not use your information unless you specifically allow us to by selecting the opt-in box” rather than choosing to select

The opt-in box selected will apply to the email address given at time of order. This will enable us to provide you with information about special promotions and offers.

At anytime you may opt out of email promotions by sending your request to

Zhuug has taken reasonable precautions to prevent and minimise the risks that are associated with providing personal data. However, it must be noted that when submitting information by phone or via the internet no technology is completely safe.

This privacy policy only refers to this website, other websites which may be linked to or referred to on our website are subject to their own privacy policies.

The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can send email us at

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. we will post these changes to this privacy statement as well as to our homepage and any other places we deem appropriate.